Western digital my book problem question and answer dti data. Stop using the drive further and get into data recovery mode. External drive failure wd my book essential 2tb my. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe. This, without access to the wd external drive, is impossible. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. How to tell internal hdd inside western digital my book. If you want an external device you can run all the time the best course of action would be to buy a high end usb enclosure and a hard drive in the size you want.
Tech my wd my book 4tb just stopped working with my xbox. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. Oct 15, 2015 after having owned a external hd drive from wd that died without reason i again have a problem with the wd. Wd my book essential drive not recognized on my mac.
My western digital external hard drive wont start your. How i rescued my data from a 3tb wd my book external hard drive. I bought brand new wd caviar green hard disks and put them into. It does offer a scan to fix it but wd does not recommend it without backing everything up on the laptop hard drive first.
I recently got a western digital 1 tb my book for backing up my desktop and laptop. Its superfast thanks to wd red drives inside and use of the usb typec port. Purchased two wd my book 6tb drives for consolidation and backup of photos. It shows up in disk utility and passes verification and repair with flying colors. It is safe to say that the majority of head problems inside of the portable hard. With the drive constantly creating more and more bad sectors some or most of your data may already be corrupt. In red hat it show the hard drive but not readable. Western digital wdbfbe0040jbkeesn my book duo 4 tb amazon. Wd backup sw could not find device repeatedly, even w tech support.
Hgst enterprise he8 hdd found in early retail 8tb wd my book pc perspective. Western digital my book connection to windows 10 microsoft. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. This time it is the 1tb mybook after i shut down the pc, i disconnected the wd. Wd my passport for mac wont mount on apple community. In the middle of copying files, i accidentally unplugged it. If the drive starts giving you trouble, keep in mind that it is under warranty for 2 years from the date of purchase. Western digital my book essential 2tb desktop external. The my book duo device has a single front led that shows the various conditions for device power and device activity. Windows 10 wd mybook not recognized anywhere on my dell. These physical problems can only be reliably fixed in professional data recovery labs staffed by experts. Only top led is blinkingflashing and mbwe doesnt appear in my network environment.
In addition, the software lets you customize your backup, set drive security, run. Wd smartware software western digital my book essential offers the wd smartware software that provides automatic, continuous backup and data retrieve through a visual control center. Id also see if all the latest os and driver updates are installed on the system. How to fix bricked wd my book world edition white light or install. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with time machine. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked.
Tips for getting started with the wd my book backup drive mikes. Western digital my book essential 2tb desktop external hard. Also, check the comments as a lot of other people have tips. Available in various editions from essential, to premium to world edition. Tech my wd my book 4tb just stopped working with my xbox one. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. My book essential edition is a small, elegant, and easytouse usb external hard drive. Converted to ntfs file system and loaded the device with data. Western digital my book 500 gb hard drive not starting up super. The procedure here may well not work for you, please just use it for ideas. The drive works fine once it is up and running, but if i shut down my pc, i have to pull the plug and reconnect. That just goes to show that wd my book external drives are truly workhorses that give you years of use. As if403 gbs of clinical videos lots of stuff i havent blogged about gone or maybe not.
Backing up important data provides essential access to business files and records in the event of a system failure or disaster. I can access the web admin and rebooting the device did nothing. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Tips for getting started with the wd my book backup drive. Install it you have to extract it i created a new folder on my hard drive for wd software once you accept the license it will. I purchased my my book live in 2014 and it died on me a few days ago. About your wd storage device my book duo user manual 2. Fix wd external hard drive not recognizedworking with. My book wont power up western digital my book ifixit. My book startup problems external drives for pc wd. Dec 29, 2007 page 1 of 2 windows wont boot w wd my book plugged in via usb posted in external hardware. How to tell internal hdd inside western digital my book 5tb.
Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. Wd my passport for mac wont mount on my mac pro in response to phyllis ormsby. Read speeds up to 2000mbs to decrease load times and get you into the game faster. Smart design the elegant case, iconic of a book, takes up less space on your desk, stacks horizontally, and allows two or more drives to stand neatly together like volumes on a shelf. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Why do i have to physically disconnectconnect my book from the mains to start the drive.
I can access the admin account on my router but that is the limit of my knowledge. It can recover data even if the file system is corrupt. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. When i want to run smartware it cant find writable partitions. Western digital my book problem question and answer dti. Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. Ive owned the wd my book 4tb for well over a year now, and ive never had any issues from it. Then check out whether the external hard drive shows up in my computer my pc or not. Wd my book external drive not working external hardware. Fix and repair wd my passport ultra not detectedshowing. Dec 28, 2012 fwiw, ive got a wd my passport for mac usb 3.
Similar situation is with wd my book world edition i white light or with my. Wd my book home edition 1 tb bought from costco last week. Basically, i am unable to access my files on my 2tb mybooklive media drive. If you have used the power button to turn the drive off and on this. If you have more than one supported my passport drive connected to your computer, select the one that you want to erase. Fix and repair wd my passport ultra not detectedshowing up.
Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Ive only had it for a couple months and now its not showing up on my macbook pro. Why isnt my wd my book external hard drive being recognized. Hey there wacoachrusso, if the drive works fine on another system then i wouldnt think the problem is with the drive. Wd my book essential 3 tb controllerpcb issues connectivity. Hi everyone, got same problem, i buy a wd mybook essential 1tb usb3.
May 01, 2010 another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Theres no way to say what model of a wd drive is inside the enclosure without actually taking it apart, which i wont recommend not only because if you do so you will violate the warranty, but also because of the hardware encryption your my book has. Like most technology, i imagine lighter users will have less problems while heavy users, users who use the drive all the time, will have more problems or have problems quicker. Clicking hard drives usually do have physical problems. Would the cloud have issues seeing a larger hdd other than the one for. If your product is not listed above, please visit the product page. It also includes a rearfacing power button and various connectors that are illustrated in figure 1. A line of external hard drives by western digital, styled after hardbound books. I would recommend testing the drive on a pc that recognizes it with wd data lifeguard diagnostic tool and see if the drive passes both the quick and the extended tests. Then check out whether the external hard drive shows up in my computermy pc or not. Some western digital mybook chassies have a problem with the power button getting stuck. In addition, the software lets you customize your backup, set drive security, run diagnostics, manage the power settings and more.
The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Heres a kb article you can take a look at if you want about that. Windows 10 refuses connection my book live wd community. Rightclick on the windows icon at the left corner and select device manager.
Hi all, now, im not much of a computer wiz by any regard, but ill try explain this as best i can. Inspiron 3679, 2016 wd my passport ultra, freezes dell. That usb typec port with all cables included makes it universally compatible supports usb. Im running windows 7 and an older my book essentialive had this problem for some time, but now getting very tired of groping around behind the pc for the plug. It shows some time green led, some time yellow led. Following events are generated on your mybooklive skynet. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Or can i scan and fix without losing any of my documents all my research for a book and about 10,000 pictures help. Another wd my book problem not sure if i should start a new thread on this or not, but since it is a wd my book issue, am posting as reply. Have had a 2t wd my book on continuously for about 4. Wd my book external drive not working posted in external hardware. Im looking to sell off all my 3,4,5 tb drives for fewer larger ones. Last night, i was playing some gears of war 4, which is saved on the external, and decided to take a break. This article was originally written in 20 and applies to a fairly old model of the wd mybook live.
The 8 tb version of the western digital my book offers reliability, fast transfer. After having owned a external hd drive from wd that died without reason i again have a problem with the wd. Mar 06, 2017 wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. This will start the installation process for the backup software. Just plug it in and save your valuable data, music, photos, and movies. So now i am going to load and stress test the drive before i start putting. See that this is a widespread issue and all the wd items have problems. I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure. I checked disk utility to see if it shows up there and it doesnt. Wd quality inside and outfor over 20 years, millions of people worldwide have trusted their data to wd hard drives.
Over the years i have stored photos across 5 different external drives. Monitoring icon alerts the wd quick view icon flashes to indicate drive status. Western digitals wd my cloud networkattached storage nas devices, such as the wd mybook world live, wd my cloud ex1, ex2, and ex4 sounded like a. The 2tb drive that i thought was done is now connected to my laptop and amazingly still working just fine. Western digital my book troubleshooting, repair, and service manuals. I have had it for about half a year, and has been pretty much problem free until recently. I can even see the models of my two 1 gb 3,5 wds in the test raid0 in my usb 3. The wd drive utilities desktop shortcut icon if you created one when you installed the application start all programs western digital wd apps wd drive utilities see figure 4 on page 8. Bad dc adapter since this is the desktop version with external power. Western digital hard drive problems and data recovery youtube.
My book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Anyway, mbwe boots from nas os written on disk, so you cant start mbwe. I have a couple of wd clouds that have no problems connecting to these or any other box. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable. Western digital users are fed up with my cloud failures. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Check out the western digital forums, read all the complaints. I tried the advice in this blog and i called western digital with no success. If the wd external hard drive shows as unrecognized, go to the drivers tab and deleteuninstall the driver. If it shows up but disappears later, repeat the above steps and go to disk management, change the drive. Desktop drives my book duo my book wd elements desktop.